Water-damage reconstruction
Rebuild affected kitchens, bathrooms and living areas after the source of the water and drying requirements have been addressed. Coordinate cabinets, counters, flooring, drywall, trim and paint in the right sequence.
Immediate danger? Get to safety and call 911.Stay out of fire-damaged areas until authorities clear entry. Keep away from water near electrical equipment.
PROPERTY RESTORATION
Water or fire damage? Start here.
First, get everyone safe. Then take the next step—not every step at once. Use the checklists below to organize what to do, who to call and what to keep.
YOUR FIRST STEPS
One step at a time.
You do not have to solve the whole project today. Start with safety, get the damage stabilized, then organize the repair plan.
Use the checkboxes as you go. Checkmarks are for this visit only. Print or save a copy to keep your progress.
Water damage: what to do now
Fire damage: what to do now
WHEN YOU CALL YOUR INSURER
You can start with these words.
“I discovered damage at my home on [date]. The affected areas are [rooms]. We have taken these safety or mitigation steps: [steps]. What do you need from me, and what should happen next?”
Describe the facts you know. It is okay to say you do not yet know the cause or full extent.
Ask and write down the answers:
- What is my claim number, and who is my contact?
- What inspections and documents do you need, and by when?
- What should I do about urgent mitigation or temporary protection?
- If the home cannot be occupied, what temporary housing expenses may be covered?
- What deductible, limits and payment steps apply to this loss?
- How should additional damage or repair costs be submitted for review?
Coverage and payment depend on your policy and your insurer’s review. An estimate or a contractor visit is not a coverage approval.
Keep one folder for the whole claim.
A phone folder and a simple notebook are enough to start. Collect what you have; missing paperwork should not stop your first call.
A few things to avoid.
- Do not enter an unsafe home to document damage.
- Do not turn damaged utilities or equipment back on yourself.
- Ask about documentation before disposal when safe; follow health and emergency instructions for hazardous items.
- Do not cover damp or contaminated materials with new finishes.
- Read the scope, price and payment terms before authorizing work. Ask what is emergency mitigation and what is reconstruction.
What Wave helps with
Repair-scope documentation, coordinated trades, finish selections and reconstruction. Emergency response and specialist mitigation come first.
Request Repair GuidanceCall Wave: 888-WAVE-220For immediate danger, call 911. This form is for reconstruction inquiries.
What happens after the first calls?
- Mitigation
- Urgent work to control further damage, dry affected areas and address contamination.
- Insurance review
- Your insurer reviews the loss, policy and submitted documentation. Keep questions and responses together.
- Reconstruction
- The agreed repair work: materials, trades, scheduling and final walkthrough. Additional damage may require a revised scope and insurer review.
These steps may overlap. You can talk with Wave while the claim is being reviewed; construction depends on site readiness and an agreed scope.
Safety resources: Red Cross: after a home fire · Red Cross: flood safety. Follow emergency responders’ directions for your property.
WAVE RENOVATION · 888-WAVE-220 · wavereno.com/services/insurance-restoration
WHAT THE SCOPE CAN INCLUDE
Planned as one coordinated project.
- Existing-condition and damage documentation
- Water, fire and storm damage reconstruction scope review
- Flooring, cabinetry, drywall and paint coordination
- Selections, allowances and change documentation
- Construction management and final closeout
FROM DAMAGE TO REBUILD
A clear path back to a finished home.
Fire-loss reconstruction
Plan the rebuild after fire damage, including affected walls, ceilings, cabinetry, flooring and finishes. Coordinate required trade repairs after site clearance, damage assessment and specialist smoke or soot remediation, with a documented scope before construction begins.
Storm-damage repairs
Define interior repairs from roof leaks and storm damage, with exterior repair coordination when the project calls for roofing, siding or gutters.
Scope and documentation
Photos, measurements, itemized repair estimates and documented changes help explain the construction work needed. Your insurance carrier reviews coverage and payment.
- 1. Review the damage. Tell us what happened, which areas are affected and where your claim stands.
- 2. Define the work. Review repair requirements, existing estimates, selections and any owner-paid upgrades.
- 3. Plan reconstruction. Establish site readiness, material orders, payment milestones and the trade schedule.
- 4. Rebuild and close out. Coordinate the work, document changes and complete a final walkthrough.
Have active water coming in? Arrange source control and mitigation first. This inquiry is for repair planning and reconstruction.
SERVING NORTH METRO ATLANTA
Local planning. Professional execution.
Wave Renovation serves homeowners across Alpharetta, Milton, Roswell, Johns Creek, Cumming, Woodstock, Marietta, Acworth and Kennesaw.
Before construction begins, Wave reviews existing conditions, access, home protection, material lead times, selections, allowances and trade dependencies. The written scope identifies what is included, what remains an owner decision and how the work will move from demolition through quality checks and final walkthrough. That planning protects the schedule and keeps expensive surprises from becoming the project-management strategy.
Start Your ProjectPLANNING QUESTIONS
Answers before construction begins.
Does Wave rebuild homes after a fire?
Yes. Wave plans and coordinates fire-loss reconstruction once the property is cleared for repair and required mitigation is complete. The repair scope identifies affected areas, trade requirements, finishes and any owner-paid upgrades. Specialist smoke and soot remediation needs are addressed before affected areas are rebuilt.
Can Wave help after the drying company has finished?
Yes. We review the affected areas and plan reconstruction, including cabinets, flooring, drywall, trim and paint. Repairs are scheduled around site readiness, the agreed scope and material availability.
What if the insurance estimate leaves out repair work?
Wave can document visible damage, measurements and the construction work needed, and provide supplemental repair estimates for your carrier to review. Coverage and payment decisions remain with your insurer.
Can I upgrade finishes during reconstruction?
Yes. We separate the agreed restoration scope from optional owner-paid upgrades so you can see the additional cost and authorize it before work begins.
What should I have ready for an assessment?
Have your property address, damage photos, any mitigation records and your current insurance estimate available. You can start an inquiry even if the claim is still being reviewed.